Press & media
Everything here may be quoted as written. For anything else — a product to test, a question, a quote by Christmas Eve deadline — write to us through the Santa’s Notes Help Desk.
Boilerplate
Santa’s Notes is an explorable online North Pole where families take part in Christmas stories, games and personalized experiences, and the world can remember what they do. Exploring it is free. Inside it, the Santa’s Notes Studio makes personalized keepsakes for one child at a time — the North Pole Archive, North Pole Rescue and Elf Emergency — each made automatically from what a parent writes, normally ready about a minute after payment, and delivered on a private link.
Short: Santa’s Notes is an online North Pole families can explore — free Christmas stories and games that remember what your family did — with a Studio that makes personalized keepsakes for one child at a time.
The products, one paragraph each
- Santa’s Notes Personalized Video
Santa’s Notes is a personalized Christmas video in which Santa speaks to one child by name and mentions one specific thing only their family would know — the name of a toy, something they managed this year. It is written for children aged two to ten, runs about a minute, and is delivered as a private link and a downloadable file. $24.99 per child.
- North Pole Archive
The North Pole Archive is a set of four documents about one child, written from two things a parent tells us in their own words: a letter from Santa, a Nice List certificate, the note Santa leaves on Christmas Eve, and the sleigh’s delivery docket. It is delivered as a high-resolution PDF, ready to print, normally about a minute after purchase. $9.99.
- North Pole Rescue
North Pole Rescue is a two-page dispatch for the night something goes wrong before Christmas: an official notice from the North Pole Sleigh Service and a short letter from Santa to the child. It covers a present that did not arrive, a house with no chimney, Christmas across two homes, being away for Christmas, Christmas kept on a different day, and a letter to Santa that got no reply. Santa never names a delivery date, and never promises a present. Normally ready about a minute after purchase. $6.99.
- Elf Emergency
Elf Emergency is an instant fix for a Christmas elf problem: a card for the grown-up — the plan, or the thing to say — and a note in the elf’s own hand for the child, signed with the elf’s name. It covers a forgotten move, being caught moving the elf, an elf that was touched, tonight’s idea matched to what is in the kitchen, the arrival letter and the goodbye letter. Normally ready about a minute after purchase. $4.99.
Facts
- Company
- Santa’s Notes, operated by Grosvenor Lane LLC (United States)
- Founded
- 2026
- Website
- santasnotes.com
- Products
- Santa’s Notes personalized video; the North Pole Archive; North Pole Rescue; Elf Emergency
- Prices
- $24.99 · $9.99 · $6.99 · $4.99, in US dollars
- Delivery
- Every product is produced automatically from the purchaser’s answers and delivered as a private link; the documents are ready in about a minute
- Ages
- Written for children aged two to ten; the tone changes with the age chosen
- What Santa won’t say
- Five fixed rules — no promised presents, no watching or checking, no dates a parent cannot control, no “be good or else”, nothing invented — published at santasnotes.com/charter
- Press contact
- The Santa’s Notes Help Desk: santasnotes.com/help?topic=press
Images
Free to use alongside coverage of Santa’s Notes, with credit “Santa’s Notes”. Right-click to save, or write for larger files.
Lead image, 1200×630
The Santa in every video
North Pole Archive
North Pole Rescue
Elf Emergency
Free things your readers can use
- The Elf Alibi — a free tool: one elf idea for tonight from what is in the kitchen.
- The sleigh delivery docket — proof Santa came, with the recipient left blank to fill in. Free to print.
- The delayed-present script card — what to say when the present did not arrive, on one printable page.
- What Santa won’t say — our five rules, quotable.
- Last-minute Christmas magic — what can still be done tonight, honestly.
For editors: finished samples
Seven finished files — one per document product and one per scenario a page is about — made for an imaginary child and marked as a sample on every page, are at /press/samples. No purchase needed to open them.
Evidence, by problem
For anyone checking exactly what the product does: each bundle is the guide, the product page, a finished sample and the rule that bounds it. Nothing on this list needs an account or a purchase.
The Santa letter that never came
A child wrote to Santa and no reply arrived. North Pole Rescue ($6.99) sends a Notice of Receipt and a short letter from Santa saying the letter reached the North Pole and he read it, naming one thing the child wrote. For a full letter and keepsake set instead, the North Pole Archive ($9.99) writes Santa’s letter from two sentences a parent gives. Both: one child, a PDF on a private page about a minute after payment, the same link by email.
- GuideWhat to write in a letter to Santa — and what to say if nothing came back
- GuideHow to write a letter from Santa
- ProductNorth Pole Rescue
- ProductNorth Pole Archive
- SampleA finished Rescue dispatch (the late present, PDF)
- SampleA finished North Pole Archive (PDF)
- RulesWhat Santa won’t say
Will not: promise a present, say what happens on the night, or name a delivery date. The reply says the letter was read; it never says what the answer is.
Two homes, or Christmas on a different day
North Pole Rescue ($6.99) puts it in Santa’s own logic: for two homes, a Notice of Two Addresses and a letter naming both — Santa follows children, not houses. For a family whose Christmas is the seventh of January, the Saturday after, or the day a parent gets home, a Notice of Scheduled Visit naming the day the family chose, and a letter saying it is in his book. The date in that dispatch is the parent’s; it is the only place Santa names one.
- GuideChristmas in two homes
- GuideAway for Christmas, or Christmas on a different day
- ProductNorth Pole Rescue
- SampleThe two-homes dispatch (PDF)
- SampleThe different-day dispatch (PDF)
- RulesWhat Santa won’t say
Will not: call either home the real one, promise a present, or name any date the parent did not choose.
Elf recovery
The elf did not move, or someone touched it. Elf Emergency ($4.99) gives the adult a card — the plan, or the line to say — and the child a note in the elf’s own hand, signed with the elf’s name: a reason it stayed, or that its magic went quiet for a night and nobody is in trouble. The free Elf Alibi does the forgot-to-move case without a purchase.
- GuideYou forgot to move the elf
- GuideThe elf’s arrival letter, with the don’t-touch rule
- Free toolThe Elf Alibi
- ProductElf Emergency
- SampleThe forgot-to-move fix (PDF)
- SampleThe touched-elf fix (PDF)
- SampleThe arrival letter (PDF)
- RulesWhat Santa won’t say
Will not: say the elf reports to Santa, that anyone is in trouble, or that the magic is lost for good. One quiet night is the whole consequence.