About Santa’s Notes
Santa’s Notes is an explorable online North Pole where families take part in Christmas stories, games and personalized experiences, and the world can remember what they do. Walking around it is free. What we sell is made in its Studio: letters and documents from Santa that could only be about your child, normally ready about a minute after payment and delivered privately.
The short answer
Santa’s Notes is an online North Pole families can explore: eight places — Mabel’s Office, the Court, the Newsroom, Santa’s Study, the Christmas Theatre, the Elf Workshop, the Picture House and the Sleigh Station — with free Christmas stories and games, new ones published through the season, and a household record that later rooms can remember. Its Studio sells three personalized keepsakes: the North Pole Archive ($9.99), North Pole Rescue ($6.99) and Elf Emergency ($4.99). It is operated by Grosvenor Lane LLC, sells in US dollars through Stripe, and delivers every product as a private link.
What we make
One idea runs through everything: a child cannot explain away a detail that never left the house. So each product is built around one specific thing you tell us — the name of the toy, the swimming lesson, the two homes — said or written by Santa, to your child, by name.
- Santa’s Notes, the personalized Santa video: about a minute of Santa speaking to one child, $24.99 — not taking orders yet
- The North Pole Archive: four printable documents from Santa about one child, $9.99
- North Pole Rescue: Santa explains the delayed present, the missing chimney, two homes or Christmas away, $6.99
- Elf Emergency: the plan for tonight and a note in the elf’s hand, $4.99
How it works
You answer a few questions. Our system writes and produces the documents from your answers as soon as you pay, and a private page opens with the result, normally about a minute later; occasionally it takes a little longer. If our checks spot something that should not be in a letter, such as an address or a school, we ask you to take it out before you pay. Nobody rewrites what Santa says. The same link comes by email. There is no account to create and nothing for a child to sign into.
Every product has rules about what Santa will not say: no promise of a particular present, no watching or checking, no dates a parent does not control, no “be good or else”. They are written into the product, not left to judgement on the night.
Privacy
What you tell us about your child is used to make the thing you bought and to deliver it to you. Finished videos and documents live behind private links that are never listed or indexed. The details are in our privacy policy.
The company
Santa’s Notes is operated by Grosvenor Lane LLC, a Texas limited liability company. Payments are taken in US dollars through Stripe. The Santa in our videos is designed as one consistent character — the same man, the same study, the same coat — though, as our terms explain, generated films vary slightly from one to the next.
Questions
What is Santa’s Notes?
An explorable online North Pole where families take part in Christmas stories, games and personalized experiences, and the world can remember what they do. Exploring it is free. Its Studio makes personalized keepsakes — the North Pole Archive of printable documents from Santa, North Pole Rescue and Elf Emergency — each made automatically from what you tell us and normally delivered as a private link about a minute after payment.
Who is behind Santa’s Notes?
Grosvenor Lane LLC, a Texas limited liability company.
Is anything made by hand?
No. Every product is produced by our system from your answers, which is what makes it possible to deliver a letter in a minute on Christmas Eve. If our checks spot a detail that should not be in a letter, we ask you to take it out before you pay. It is also why what Santa says is governed by rules rather than by whoever is on shift.
What does Santa’s Notes sell?
Three things, each for one child: the North Pole Archive, four printable documents from Santa — a letter, a Nice List certificate, a Christmas Eve note and a sleigh delivery docket ($9.99); North Pole Rescue, an official notice and letter for a delayed present, a home with no chimney, two homes, Christmas away, Christmas on a different day or a letter that got no reply ($6.99); and Elf Emergency, a plan for tonight and a note in the elf’s hand ($4.99). A personalized Santa video ($24.99) is not taking orders yet. Free: the North Pole itself — the daily puzzle, the Court, the Daily Alibi, the news and the Elf Alibi tool — plus the sleigh docket and the delayed-present script card.
How is Santa’s Notes different from other personalized Santa products?
Most personalized Santa videos and letters insert a name, an age and a gift into a fixed script. Santa’s Notes is built around one sentence the parent writes — “your dinosaur Pickles sleeps beside you every night” — which Santa says or writes back, so the child hears something that never left the house. Every product follows the same published rules about what Santa will not say, every document is normally ready about a minute after payment, and nothing needs an account.
While you are here
- The North Pole Archive
Four printable documents about one child — a letter from Santa, a Nice List certificate, the Christmas Eve note and the sleigh docket — ready in a minute. $9.99.
- North Pole Rescue
A present that did not arrive, no chimney, two homes, away for Christmas: an official North Pole notice and a letter from Santa that explains it to your child. $6.99.
- Elf Emergency
Forgot to move the elf, got caught, someone touched it, tonight’s idea, the arrival or the goodbye: a plan for you and a note in the elf’s own hand, in a minute. $4.99.
- What Santa won’t say
The rules every Santa’s Notes product is built to: no promised presents, no watching or checking, no dates a parent can’t control, no “be good or else”, nothing made up.
- A personalized Santa video that knows the little things
A personalized Santa video where Santa mentions the small, specific things only your family knows. Made for children aged 2 to 10. $24.99 — not taking orders yet.
Santa knows more than you think.
Tell Santa the small things nobody else knows, and he will tell them back.